import sys import asyncio import logging import os import psutil import time from datetime import datetime # --- НАСТРОЙКА ЛОГИРОВАНИЯ --- logging.basicConfig( level=logging.INFO, format="%(asctime)s [%(levelname)s] %(name)s - %(message)s", handlers=[ logging.FileHandler("bot_log.txt", encoding="utf-8"), logging.StreamHandler(sys.stdout) ] ) logging.getLogger('trueconf.client.chatbot').propagate = False logger = logging.getLogger(__name__) # Добавляем путь к проекту в sys.path sys.path.insert(0, os.path.dirname(os.path.abspath(__file__))) from trueconf import Bot, Dispatcher, Router, Message from config.config import * from utils.states import set_state, clear_state, get_state from utils import states # 🎯 ИСПРАВЛЕНО: Импортируем оба варианта меню (короткий и приветственный) from utils.menu import MENU_TEXT, WELCOME_TEXT, MENU_MAP # ========================================================= # 🔄 МОДУЛЬ АВТОМАТИЧЕСКОГО КОНТРОЛЯ СЕССИЙ И ТАЙМАУТОВ # ========================================================= USER_LAST_ACTIVITY = {} USER_MENU_SHOWN = {} DEFAULT_TIMEOUT = 1800 _orig_get_state = states.get_state def patched_get_state(user_id): current_time = time.time() last_activity = USER_LAST_ACTIVITY.get(user_id) session_timeout = getattr(states.config, 'SESSION_TIMEOUT', DEFAULT_TIMEOUT) if last_activity and (current_time - last_activity > session_timeout): states.clear_state(user_id) USER_MENU_SHOWN[user_id] = False logger.info(f"⏳ Сессия пользователя {user_id} сброшена по таймауту бездействия ({session_timeout} сек).") USER_LAST_ACTIVITY[user_id] = current_time return _orig_get_state(user_id) states.get_state = patched_get_state get_state = patched_get_state # ========================================================= # 🔌 КОРПОРАТИВНЫЕ ШАБЛОНЫ ТЕКСТОВ КЛЕВЕР # ========================================================= from utils.texts import UNKNOWN_MAIN_CMD_TEXT from utils.stats_logger import log_menu_stats # ========================================================= # ФУНКЦИЯ МОНИТОРИНГА ОПЕРАТИВНОЙ ПАМЯТИ # ========================================================= def log_ram_usage(stage_name: str): process = psutil.Process(os.getpid()) ram_mb = process.memory_info().rss / 1024 / 1024 logger.info(f"📊 [RAM MONITOR] {stage_name}: {ram_mb:.2f} MB") log_ram_usage("Старт скрипта (базовый вес)") from photo_bot.handlers import router as photo_router, PHOTO_MAIN_MENU_TEXT log_ram_usage("После импорта photo_bot") from service_desk.handlers import router as sd_router, SD_MAIN_MENU_TEXT, sd_sessions log_ram_usage("После импорта service_desk") from transcription_bot.handlers import router as transcription_router, TRANSCRIPTION_MAIN_MENU_TEXT log_ram_usage("После импорта transcription_router (Виспер)") from search_bot.handlers import router as search_router, SEARCH_MAIN_MENU_TEXT log_ram_usage("После импорта search_router") from lk.handlers import router as lk_router log_ram_usage("После импорта lk_router (Личный кабинет)") # ========================================================= # ГЛАВНЫЙ РОУТЕР # ========================================================= main_router = Router() @main_router.message() async def main_menu(msg: Message): if ENABLE_WHITELIST and msg.from_user.id not in ALLOWED_USERS: logger.info(f"Доступ закрыт (Whitelist ON): Игнорирование пользователя {msg.from_user.id}") return user_id = msg.from_user.id if getattr(msg, "handled", False): return if get_state(user_id) is not None: return is_attachment = hasattr(msg.type, "name") and msg.type.name == "ATTACHMENT" if is_attachment: await msg.answer("⚠️ Сначала выберите режим работы из меню.", parse_mode="html") await msg.answer(WELCOME_TEXT, parse_mode="html") USER_MENU_SHOWN[user_id] = True return menu_shown = USER_MENU_SHOWN.get(user_id, False) if msg.text: cmd = msg.text.strip().lower() action = MENU_MAP.get(cmd) if action == "SD": USER_MENU_SHOWN[user_id] = True set_state(user_id, "SD_MODE") log_menu_stats(user_id, "Service Desk", "Вход") # Помечаем сообщение как обработанное, чтобы sd_module_handler не перезаписал msg.handled = True # Инициализируем сессию для service_desk if user_id not in sd_sessions: sd_sessions[user_id] = {"step": "choose_template", "files_queue": [], "post_create_queue": [], "templates": [], "template_names": {}, "template_menu_text": ""} # Загружаем шаблоны и встраиваем их в текст try: import json, asyncio, httpx, urllib3 urllib3.disable_warnings(urllib3.exceptions.InsecureRequestWarning) # Импортируем SD_URL и SD_TOKEN из config import importlib.util spec = importlib.util.spec_from_file_location("custom_config", "/opt/trueconf_bot/config/config.py") custom_config = importlib.util.module_from_spec(spec) spec.loader.exec_module(custom_config) SD_URL = custom_config.SD_URL SD_TOKEN = custom_config.SD_TOKEN headers = {"authtoken": SD_TOKEN, "Accept": "application/vnd.manageengine.sdp.v3+json"} input_data = {"list_info": {"row_count": 100, "start_index": 1}} params = {"input_data": json.dumps(input_data)} url = f"{SD_URL}/api/v3/request_templates" async with httpx.AsyncClient(verify=False) as client: resp = await client.get(url, headers=headers, params=params, timeout=30.0) if resp.status_code == 200: data = resp.json() all_templates = data.get("request_templates", []) pre_filtered = [ t for t in all_templates if t.get("status") == "ACTIVE" and not t.get("inactive", False) and str(t.get("id")) != "2" ] async def check_template(t, cl): try: t_resp = await client.get(url + "/" + str(t["id"]), headers=headers, timeout=15.0) if t_resp.status_code == 200: detailed = t_resp.json().get("request_template", {}) return t if detailed.get("show_to_requester") is True else None except Exception: pass return None tasks = [check_template(t, client) for t in pre_filtered] results = await asyncio.gather(*tasks) templates = [t for t in results if t is not None] template_lines = "" for idx, t in enumerate(templates): num = idx + 1 digit = f"{num}⃣" if num <= 9 else "0⃣" if num == 10 else str(num) template_lines += f"{digit} - {t['name']}\n" # Сохраняем шаблоны в sd_sessions для sd_module_handler sd_sessions[user_id]["templates"] = templates sd_sessions[user_id]["template_names"] = {str(i+1): str(t["id"]) for i, t in enumerate(templates)} sd_sessions[user_id]["template_menu_text"] = template_lines.strip() template_text = f"📋 Выберите нужный шаблон:\n\n{template_lines}" await msg.answer(template_text, parse_mode="html") msg.handled = True else: await msg.answer(SD_MAIN_MENU_TEXT, parse_mode="html") msg.handled = True except Exception as e: sd_workflow_logger.error(f"Ошибка шаблонов: {e}") await msg.answer(SD_MAIN_MENU_TEXT, parse_mode="html") msg.handled = True return elif action == "PHOTO": USER_MENU_SHOWN[user_id] = True set_state(user_id, "PHOTO_MODE") log_menu_stats(user_id, "Photo Bot", "Вход") await msg.answer(PHOTO_MAIN_MENU_TEXT, parse_mode="html") return elif action == "TRANSCRIPTION": USER_MENU_SHOWN[user_id] = True set_state(user_id, "TRANSCRIPTION_MODE") log_menu_stats(user_id, "Speech-to-Text", "Вход") await msg.answer(TRANSCRIPTION_MAIN_MENU_TEXT, parse_mode="html") return elif action == "SEARCH": USER_MENU_SHOWN[user_id] = True set_state(user_id, "SEARCH_MODE") log_menu_stats(user_id, "Search Bot", "Вход") await msg.answer(SEARCH_MAIN_MENU_TEXT, parse_mode="html") return elif action == "LK": USER_MENU_SHOWN[user_id] = True set_state(user_id, "LK_MODE") log_menu_stats(user_id, "Личный кабинет", "Вход") from lk.handlers import send_dynamic_lk_main_menu await send_dynamic_lk_main_menu(msg, user_id) return else: if not menu_shown: USER_MENU_SHOWN[user_id] = True await msg.answer(WELCOME_TEXT, parse_mode="html") return await msg.answer(UNKNOWN_MAIN_CMD_TEXT, parse_mode="html") return USER_MENU_SHOWN[user_id] = True await msg.answer(WELCOME_TEXT, parse_mode="html") async def main(): logger.info("Инициализация Dispatcher и подключение роутеров...") dp = Dispatcher() dp.include_router(photo_router) dp.include_router(sd_router) dp.include_router(transcription_router) dp.include_router(search_router) dp.include_router(lk_router) dp.include_router(main_router) bot = Bot.from_credentials(server=TC_SERVER, username=TC_LOGIN, password=TC_PASSWORD, dispatcher=dp, verify_ssl=False) states.tc_bot = bot logger.info("Бот запущен и готов к работе!") target_chat = globals().get('ADMIN_CHAT_ID', "533a9784afdfe80c8d80b971a732cd2520a71dc6") async def send_startup_notification(bot_instance, chat_id): await asyncio.sleep(10) try: await bot_instance.send_message(chat_id, "✅ Я - online! Запуск прошел успешно.", parse_mode="html") logger.info(f"Стартовое сообщение успешно отправлено в чат {chat_id}") except Exception as e: logger.error(f"Не удалось отправить стартовое сообщение администратору: {e}") asyncio.create_task(send_startup_notification(bot, target_chat)) logger.info("Подключение к серверу TrueConf...") await bot.run() if __name__ == "__main__": try: main_router.message() asyncio.run(main()) except KeyboardInterrupt: logger.info("Бот остановлен вручную.")