From e07b0af6b44c6430610c76bd38dadd2af912f502 Mon Sep 17 00:00:00 2001
From: =?UTF-8?q?=D0=94=D0=B5=D0=BD=D0=B8=D1=81=20=D0=9A=D1=80=D0=B8=D0=B2?=
 =?UTF-8?q?=D0=BE=D1=87=D0=B5=D0=BD=D0=BA=D0=BE?= <d.krivochenko@sibcem.ru>
Date: Wed, 29 Jul 2026 00:26:43 +0700
Subject: [PATCH] fix: use standard error stub in instruct module

---
 instruct/handlers.py |  3 ++-
 utils/texts.py       | 10 +++++++++-
 2 files changed, 11 insertions(+), 2 deletions(-)

diff --git a/instruct/handlers.py b/instruct/handlers.py
index 4971fbf..ab8ab64 100644
--- a/instruct/handlers.py
+++ b/instruct/handlers.py
@@ -16,6 +16,7 @@ from utils.texts import (
     INSTRUCT_TRUECONF_WITH_AD,
     INSTRUCT_TRUECONF_PENDING_TEXT,
     INSTRUCT_EMAIL_TEXT,
+    INSTRUCT_ERROR_MSG,
 )
 from utils.states import get_state, set_state, clear_state
 from utils.stats_logger import log_menu_stats
@@ -332,7 +333,7 @@ async def instruct_router_handler(msg: Message):
                 text = INSTRUCT_TRUECONF_WITH_AD(EMOJI_DIGITS, cn, ticket_id)
                 await msg.answer(text, parse_mode="html")
             else:
-                await msg.answer("❌ Не удалось создать заявку. Попробуйте позже.", parse_mode="html")
+                await msg.answer(INSTRUCT_ERROR_MSG, parse_mode="html")
         else:
             await msg.answer(UNKNOWN_MAIN_CMD_TEXT, parse_mode="html")
 
diff --git a/utils/texts.py b/utils/texts.py
index 9abd81b..dfd65ff 100644
--- a/utils/texts.py
+++ b/utils/texts.py
@@ -669,4 +669,12 @@ INSTRUCT_TRUECONF_TEXT = _instruct_trueconf(EMOJI_DIGITS)
 INSTRUCT_TRUECONF_WITH_AD = _instruct_trueconf_with_ad
 INSTRUCT_TRUECONF_PENDING_TEXT = _instruct_trueconf_pending
 INSTRUCT_TRUECONF_NO_TICKET_TEXT = _instruct_trueconf_no_ticket
-INSTRUCT_EMAIL_TEXT = _instruct_email(EMOJI_DIGITS)
\ No newline at end of file
+INSTRUCT_EMAIL_TEXT = _instruct_email(EMOJI_DIGITS)
+
+# --- Standard error stub for all instruct failures ---
+INSTRUCT_ERROR_MSG = (
+    "⚠️ <i>В данный момент выполнить это действие невозможно. "
+    "Информация о проблеме передана ответственным.\n"
+    "Приносим извинения за доставленные неудобства.</i>\n\n"
+    f"<i>{EMOJI_DIGITS['9']} — Назад\n{EMOJI_DIGITS['0']} — В главное меню</i>"
+)
\ No newline at end of file