From a3b9796fe82b52b42883ad36231a5eba23b64231 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?=D0=94=D0=B5=D0=BD=D0=B8=D1=81=20=D0=9A=D1=80=D0=B8=D0=B2?= =?UTF-8?q?=D0=BE=D1=87=D0=B5=D0=BD=D0=BA=D0=BE?= Date: Thu, 30 Jul 2026 22:15:21 +0700 Subject: [PATCH] =?UTF-8?q?fix:=20add=20=D0=B8=D1=81=D0=BF=D0=BE=D0=BB?= =?UTF-8?q?=D0=BD=D0=B5=D0=BD/=D0=B2=D1=8B=D0=BF=D0=BE=D0=BB=D0=BD=D0=B5?= =?UTF-8?q?=D0=BD=20to=20CLOSED=5FSTATUSES?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- instruct/handlers.py | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git a/instruct/handlers.py b/instruct/handlers.py index 7542df6..8e26985 100644 --- a/instruct/handlers.py +++ b/instruct/handlers.py @@ -243,7 +243,9 @@ async def _find_existing_trueconf_ticket(cn: str, requester_email: str = None) - CLOSED_STATUSES = { "resolved", "rejected", "closed", "solved", "canceled", "cancelled", - "решена", "закрыта", "отклонена", "выполнена", "отменена", "закрыто", "решено" + "решена", "закрыта", "отклонена", "выполнена", "отменена", "закрыто", "решено", + # ManageEngine Service Desk Plus statuses + "исполнен", "исполнена", "исполнено", "выполнен", "выполнена", "выполнено", } try: @@ -536,3 +538,4 @@ async def instruct_router_handler(msg: Message): +