fix: use universal system_error_text for all SD errors

service_desk/handlers.py

@@ -259,12 +259,12 @@ async def _create_ticket_and_attach_files(user_id, msg_text, session, msg, login
             log_menu_stats(user_id, "Service Desk", f"Создание заявки #{ticket_id}") 
         else: 
             session["step"] = "need_text" 
-            await msg.answer(sd_ticket_create_error(), parse_mode="html") 
+            await msg.answer(system_error_text(EMOJI_DIGITS), parse_mode="html") 
     except Exception as e: 
         logger.exception(f"Ошибка: {e}") 
         sd_workflow_logger.error(f"❌ [SD Error] {e}") 
         session["step"] = "need_text" 
-        await msg.answer(sd_system_error(), parse_mode="html") 
+        await msg.answer(system_error_text(EMOJI_DIGITS), parse_mode="html") 
 
 async def _wait_for_attachments_and_create(user_id, session): 
     """Фоновый таймер с возможностью отмены (Debounce).""" 
@@ -389,7 +389,7 @@ async def sd_module_handler(msg: Message):
                     log_menu_stats(user_id, "Service Desk", f"Добавление файла к заявке #{ticket_id}") 
                     await msg.answer(sd_file_attached(), parse_mode="html") 
                 else: 
-                    await msg.answer(sd_file_upload_error(), parse_mode="html") 
+                    await msg.answer(system_error_text(EMOJI_DIGITS), parse_mode="html") 
         elif msg_text.strip(): 
             await msg.answer(UNKNOWN_MAIN_CMD_TEXT, parse_mode="html") 
-        return
+        return