add: department exclusion check for auto-approval

sd_dispatcher.py

@@ -172,6 +172,7 @@ def find_user_in_ad(requester, caller_phone=None, ticket_id=None):
         conn = Connection(server, user=AD_USER, password=AD_PASSWORD, auto_bind=True, receive_timeout=AD_RECEIVE_TIMEOUT)
         conn.search(search_base=AD_BASE, search_filter=ldap_filter, attributes=["l", "company", "manager"])
         conn.search(search_base=AD_BASE, search_filter=ldap_filter, attributes=["l", "company", "manager", "department"])
+        if not conn.entries: 
             log_to_file(f"   [AD] ❌ Объект ({search_by}) не найден in AD!", ticket_id)
             return None
 
@@ -196,6 +197,8 @@ def find_user_in_ad(requester, caller_phone=None, ticket_id=None):
 
         department = user.department.value if "department" in user and user.department.value else None
         return {"city": city, "company": company, "ad_path": ad_path, "manager_email": manager_email, "source": f"AD ({search_by})"}
+        return {"city": city, "company": company, "department": department, "ad_path": ad_path, "manager_email": manager_email, "source": f"AD ({search_by})"}
+        log_to_file(f"❌ Ошибка LDAP или таймаут сети AD: {e}", ticket_id)
         return None
 
 def resolve_support_group(qdrant_group, city, company, ad_path):
@@ -761,8 +764,8 @@ def process_ticket_logic(req_id):
         company = user_info["company"] if user_info else None
         ad_path = user_info["ad_path"] if user_info else None
         manager_email = user_info["manager_email"] if user_info else None
-        user_department = user_info["department"] if user_info else None
         info_source = user_info["source"] if user_info else "Не определен"
+        user_department = user_info["department"] if user_info else None
 
         prefix_used = False
         if caller_phone and not user_info:
@@ -877,7 +880,6 @@ def process_ticket_logic(req_id):
             cat_name = cat_obj.get("name", "") if isinstance(cat_obj, dict) else ""
             subcat_name = subcat_obj.get("name", "") if isinstance(subcat_obj, dict) else ""
 
-            is_city_ok = False
             is_city_ok = False
             if city:
                 for c in APPROVAL_CITIES:
@@ -902,10 +904,12 @@ def process_ticket_logic(req_id):
             if is_excluded:
                 t_log("   ⏭ Пропуск: пользователь в исключённом отделе.")
                 continue
-                    t_log(f"✔ Условия совпали. Запуск процесса согласования для {manager_email}...")
+
             if is_city_ok and (is_group_ok or is_cat_ok):
+                if manager_email:
                     t_log(f"✔ Условия совпали. Запуск процесса согласования для {manager_email}...")
                     ai_was_used = True 
+                    
                     share_success, share_log = share_ticket_for_approval(req_id, manager_email)
                     t_log(share_log)